WHO WE ARE LOOKING FOR
We’re looking for a receptionist that can inspire our guests and help them to create memorable experiences, so everyone who visits us feels special.
KEY RESPONSIBILITIES
- Deal with all guest enquiries, reservations and requests and follow-up with appropriate telephone/mail/email correspondence.
- Ensure that all guests, team and visitors receive an outstanding welcome and first impression of the company at all times.
- Ensure that all guests, receive an efficient check-in and check-out to and from the resort.
- Ensure appropriate departments are informed to meet the guests’ requests.
- To assist with daily general administration, typing and office work.
- To assit with the management of Hart to ensure that it is always up to date and correct.
- To ensure that rates and tariff sheets are relevant and key personnel are aware of current rates and offers.
- To assist with the planning and organisation of small events and functions as required.
- To assist the 1887 team with guests’ requests, service of tea/coffee/afternoon tea.
ABILITIES & EXPECTATIONS
- At least 12 months reception experience.
- UK passport/Pre-Settled Status and/or valid visa
- Ability to use Excel/Word and Computer literate
ESSENTIAL REQUIREMENTS
- Available for the full season
- UK passport and/or valid visa/Pre-settled status
STAFF BENEFITS
- Individually designed On-the-Job Training
- Personal Development Programme
- Promotional Opportunities
- Accommodation with Wi-Fi – all bills paid for
- Meals Provided On and Off Duty
- Employee Assistance Programme
- Access to a Gym/Mountain Bikes/Free Activities
- Friends and Family Discounts
ARE YOU OUR NEXT RECEPTIONIST
If you think you are the perfect person to join our team then we want to hear from you. Just click on the link below to apply.
12 Months of The Torridon
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