Meet the Torridon Team – Ross Aitchison, Director of Operations

Ross Aitchison - Director of Operations (5 years)

What brought you to the job/area?

I had always known of The Torridon and its stature within the industry, and I also got engaged 20 minutes from the hotel and spent that night at the hotel before I worked here. When I relocated back to the Highlands with my family I wanted to work at the top level so The Torridon fitted that bill.

What does your job entail on a day to day basis?

My job ultimately is to oversee that all guests that come to The Torridon Resort enjoy their experience. I have daily contact with all the departments to ensure smooth running of the operations and if there are any issues during the day I am there to support the team to sort them. With a large amount of live-in staff the responsibility of their pastoral care also lands with me, at the Torridon we have more staff accommodation than letting bedrooms.

Tell us your favourite thing about your job?

I suppose the variety of the job is my favourite part of the job as we have so many different parts of the business to look after from a bore hole water supply to looking after cows and pigs. This is what keeps the job interesting and also the unpredictability of my role as I have to think outside the box a lot and on my feet.

What is your favourite thing about the area?

The location of the Hotel. I live 1 hour and 15 minutes away and every day I am blown away by the drive to the Hotel from the scenery, to the ever-changing colours on the mountains and the wild life. I firmly believe Torridon is one the world’s most unique locations to visit.

Are there any ‘must sees’ for visitors to the area?

Bealach na Bà
Inverewe Gardens
Red Point Beach

Do you have any advice or words of wisdom to someone coming to work at The Torridon??

Show willingness to learn and have a good attitude and you will do very well at Torridon.


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