Meet the Torridon Team – Léa Le Coquil, Receptionist

Léa Le Coquil - Receptionist

What brought you to the job/area?

Luck really. A good friend of mine saw the job offer on Facebook and forwarded it to me as she knew I was job hunting for a hospitality job in the UK.

What does your job entail on a day to day basis?

I have been at The Torridon for two months now and my job mainly entails multi-tasking and guest relations. As I interact with the guests through email, phone and face-to-face, organisational skills are needed in order to keep up. Mostly, I am part of a team so good communication and being a team player is important.

In terms of tasks, here is a quick list of my some of my main daily tasks: Check-ins, check outs, answering phone calls and emails, filing various paperwork, checking the arrivals’ paperwork, taking the reservations, and help my colleagues and the guests.

What is your favourite thing about the job?

There are a lot of aspects of this job that I enjoy. First of all, everyday is different. I really enjoy the contact with the guests and having a part in making their stay special. Also, there is always something to do and therefore I’m never bored. Last but not least, the hotel and its location is out of this world. Though we are quite isolated, the scenery and soothing atmosphere is worth it in my opinion.

Are there any ‘must sees’ for visitors to the area?

The isle of Skye is a must see! 

Do you have any advice for someone coming to work at The Torridon?

My main advice is to make sure the location suits you, that you don’t mind living in a remote place. Then I would advise you to bring your car so that you can enjoy your days off and feel more independent.

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Dan & Rohaise are proud owners of The Torridon a family run and independent Hotel and resort. Passionate about food, service, provenance and promoting hospitality as an Industry of choice, especially for young people.

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