If you have stayed with us recently we would appreciate your feedback and kindly ask you to complete the following short questionnaire. We hope to use this information to improve our guest experience at the hotel.

Please add your name and email address. You may also add your postal address if you wish. We will not pass your details on to any other parties.
Name: **
E-mail: **
Address:
Your room number:
1. What were your first impressions of the hotel?
Exceeded expectations Met
expectations		 No
expectations		 Barely met expectations Not met expectations
Comments?
2. How did you find the facilities in your bedroom?
Exceeded expectations Met
expectations		 No
expectations		 Barely met expectations Not met expectations
Comments?
3. How did you find the comfort of your bedroom?
Exceeded expectations Met
expectations		 No
expectations		 Barely met expectations Not met expectations
Comments?
4. How did you find the facilities of your bathroom?
Exceeded expectations Met
expectations		 No
expectations		 Barely met expectations Not met expectations
Comments?
5. How would your rate your food experience at dinner?
Exceeded expectations Met
expectations		 No
expectations		 Barely met expectations Not met expectations
Comments?
6. How would you rate your food experience at breakfast?
Exceeded expectations Met
expectations		 No
expectations		 Barely met expectations Not met expectations
Comments?
7. How would you rate the overall comfort of the hotel?
Exceeded expectations Met
expectations		 No
expectations		 Barely met expectations Not met expectations
Comments?
8. How would you rate the overall facilities of the hotel?
Exceeded expectations Met
expectations		 No
expectations		 Barely met expectations Not met expectations
Comments?
9. How well did we look after you?
Exceeded expectations Met
expectations		 No
expectations		 Barely met expectations Not met expectations
Comments?
10. Is there any member of staff you feel looked after you exceptionally well?
11. Is this your first visit or have you stayed before?:
First stay Second stay Third stay Fourth stay 5th+ stay
12. Would you like to stay again?
Yes No
If No, can you give us a reason why?:
13. Would you like us to send you information on our special offers?
Yes No
14. If you'd like us to send our brochure to your friends, please add their address here.
Thank you for taking the time to complete our questionnaire.
 

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